• Each visit is tailored to your pet's individual needs and may include fresh food and water, bathroom breaks, dog walks, litter box and pet-area cleanup, playtime, companionship, medication administration as instructed, and morning or evening feedings.

  • Yes! At Heart & Home Pet Care, we have experience caring for a variety of farm animals, including horses, goats, cattle, and chickens. We understand that every farm has unique routines and needs, so care is tailored to your animals and property. Farm animal care is priced individually based on the type and number of animals, their care requirements, and the services requested. Please contact us to discuss your needs and receive a quote.

  • We use dog bathing products made with clean, natural ingredients, avoiding harsh chemicals. Clients are also welcome to provide their own preferred products.

  • Bathing prices may vary depending on your dog's coat condition, temperament, and the time required. Haircuts, nail trimming, and specialized grooming services are not included.

    • See services page for pricing

  • Yes! During scheduled visits, we offer complimentary mail and newspaper retrieval, plant watering, and trash take-out as needed.

  • Yes! A complimentary in-home consultation is required for all new clients to ensure Heart & Home Pet Care is a good fit for you and your pet(s). This also gives us the opportunity to address any remaining questions, confirm scheduling details, and complete the necessary paperwork before officially welcoming you as a client.

Frequently Asked Questions

  • During your consultation, we'll meet you and your pet(s), get familiar with their personalities and daily routines, and discuss any specific care needs or instructions. We'll also review emergency and veterinarian contacts, home access arrangements, and any other important details to ensure we're fully prepared to provide safe, reliable, and individualized care.

  • We serve Pawleys Island, Litchfield, Murrells Inlet, Garden City, Surfside Beach, and surrounding areas. Travel within 15 miles is included, with an additional distance-based fee for locations beyond that radius.

  • Clients with established weekly service schedules will not incur additional holiday fees for their regularly scheduled visits.

    However, services booked specifically for holidays outside of a recurring schedule may be subject to additional rates due to increased demand and limited availability.

    Any applicable holiday fees will be communicated before confirming your booking.

  • Scheduled visits and individual services: Cancellations made less than 24 hours before the scheduled service are subject to a cancellation fee of 50% of the booked service charge.


    Overnight, prolonged, and multi-day care: Cancellations made less than 48 hours before the scheduled start of care are subject to a cancellation fee of 50% of the booked service charge.


    If a client shortens or ends an overnight, prolonged, or multi-day booking after care has begun, a cancellation fee of 50% will apply to the cancelled portion of the booking when less than 48 hours’ notice is provided for the affected care. The fee will be calculated only on the cancelled portion, not the entire original booking.

  • If we're unable to access your home due to an incorrect key, entry code, or other access issue, a fee of 50% of the scheduled visit charge may apply.

    We understand that unexpected situations can arise, and exceptions will be made for special circumstances on a case-by-case basis.

  • Simply complete the inquiry form on our Contact page or call 607-590-1832.

    We'll discuss your pet care needs, review availability, and arrange a complimentary in-home consultation.

If you have any additional questions that aren't addressed in our FAQs, please feel free to call us at 607-590-1832 or email heartandhomepetssc@gmail.com.